Privacy Policy | Betachic

At Betachic (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us when browsing our website (betachic.shop) or purchasing our Women’s Tops. This Privacy Policy explains what information we collect, how we use and protect it, who we may share it with, and your rights regarding your data. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information to provide, improve, and personalize your shopping experience: Personal Information (data that identifies you) and Non-Personal Information (anonymous data that does not identify you).

1.1 Personal Information You Voluntarily Provide

You may share personal information with us when you:

  • Create an account (e.g., full name, email address, password, shipping address, phone number).
  • Make a purchase (e.g., payment details—note: we do not store full payment information; this is processed by our third-party payment partners).
  • Subscribe to our newsletter (e.g., email address).
  • Contact our customer service team (e.g., via [email protected]) with questions, feedback, or requests (e.g., name, email, order number, and details of your inquiry).
  • Participate in surveys, contests, or social media interactions (e.g., name, email, and responses to survey questions).

1.2 Information We Automatically Collect

When you visit or use our website, we may automatically collect non-personal and technical information through cookies, web beacons, and similar tools. This includes:

  • Device details (e.g., device type, operating system, browser version).
  • Browsing activity (e.g., pages visited, time spent on the site, links clicked, referring/exit pages).
  • IP address (to approximate your location for fraud prevention and regional content optimization).
  • Purchase history (e.g., items you’ve viewed, added to cart, or purchased).

Cookies: We use both “session cookies” (temporary, deleted when you close your browser) and “persistent cookies” (remain on your device to remember preferences). You can disable cookies in your browser settings, but this may limit some features (e.g., saved cart items or account login).

2. How We Use Your Information

We use your information solely to enhance your experience with Betachic and operate our business legally. Specific uses include:

  • Process and fulfill orders: Verify your identity, process payments, ship your Women’s Tops, and send order confirmations/tracking updates.
  • Manage your account: Allow you to access your order history, save shipping addresses, and update preferences.
  • Improve our website and products: Analyze browsing and purchase data to optimize site functionality, add popular styles (e.g., trending Women’s Tops), and fix technical issues.
  • Personalize communication: Send tailored recommendations (e.g., “You might like this V-neck blouse” based on your past purchases) and share relevant content (e.g., styling tips, new arrivals).
  • Market our services (with your consent): Send newsletters, exclusive offers, or promotional emails (you can unsubscribe at any time via the “unsubscribe” link in emails).
  • Provide customer support: Respond to your questions, resolve issues (e.g., returns or exchanges), and follow up on feedback.
  • Protect our business and users: Prevent fraud, detect unauthorized access, and comply with legal obligations (e.g., tax or consumer protection laws).

3. Who We Share Your Information With

We never sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only with trusted partners who help us operate our business, and only to the extent necessary to perform their services. These partners include:

  • Payment processors: (e.g., Stripe, PayPal) to securely process credit/debit card payments (they only receive payment-related data, not your full order history).
  • Shipping carriers: (e.g., USPS, DHL) to deliver your orders (they receive your shipping address and contact number).
  • Analytics tools: (e.g., Google Analytics) to analyze website traffic and improve user experience (data is anonymized where possible).
  • Customer service platforms: To manage inquiries sent to [email protected] (they only access data relevant to your support request).

We may also share information if required by law (e.g., a court order) or to protect our rights, property, or the safety of our users.

4. How We Protect Your Information

We take reasonable technical, administrative, and physical measures to safeguard your personal information from unauthorized access, loss, or misuse. These measures include:

  • Encryption of data transmitted between your device and our website (via HTTPS).
  • Secure storage of data on password-protected servers with limited access.
  • Regular security audits and updates to our website and systems.
  • Training for our team on data privacy best practices.

While we strive to protect your data, no online platform is 100% secure. We cannot guarantee absolute security, so we ask you to take steps to protect your account (e.g., use a strong password and do not share it with others).

5. Your Rights Regarding Your Information

You have the right to control your personal information and can exercise the following rights by contacting us at [email protected]:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete data (e.g., a wrong shipping address).
  • Deletion: Ask us to delete your personal information (subject to legal exceptions, such as retaining order records for tax purposes).
  • Opt-out: Unsubscribe from marketing emails or request that we stop using your data for personalized marketing.
  • Data portability: Request a copy of your data in a format that can be transferred to another service provider (e.g., your order history).

We will respond to your request within 30 days of receipt. To verify your identity, we may ask for additional information (e.g., your email address or order number).

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has shared information with us can contact us at [email protected] to request removal.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms or partner brands). This Privacy Policy does not apply to these sites—we encourage you to review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, our business practices, or technology. When we make changes, we will revise the “Last Updated” date at the top of this page and post the new policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Website: betachic.shop

We will respond to your inquiry as soon as possible.