Terms of Purchase | Betachic

Last Updated: August 22, 2025

These Terms of Purchase (“Terms”) govern all transactions between you (“Customer” or “you”) and Betachic (“we,” “us,” or “our”) for the purchase of Women’s Tops via our website (betachic.shop). By placing an order on our site, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies referenced herein. Please read these Terms carefully before making a purchase.

1. Order Placement and Confirmation

1.1 How to Place an Order

To purchase Women’s Tops from Betachic, you must:

Create an account (or check out as a guest) and provide accurate, complete information (e.g., shipping address, email, phone number) to ensure smooth order processing.
Select your desired items, sizes, and quantities, then proceed to checkout to review your order summary.
Confirm payment details (all transactions are processed in United States Dollars (USD)) and submit your order.

1.2 Order Confirmation

Upon successful submission of your order, we will send a confirmation email to the address you provided, containing your order number, item details, total amount paid, and shipping information. This email serves as acknowledgment that we have received your order—not as confirmation that it has been accepted. We reserve the right to reject or cancel any order (e.g., due to inventory shortages, pricing errors, or suspected fraud) and will notify you via email if this occurs, with a full refund issued for any payments already processed.

2. Pricing and Payment

2.1 Pricing

All prices displayed on betachic.shop are in USD and include applicable taxes (where required by law). We strive to ensure pricing accuracy, but in the event of a typographical error or incorrect price listing, we may cancel the order and notify you of the correction. Prices are subject to change without prior notice, but changes will not affect orders already confirmed.

2.2 Payment Methods

We accept major credit/debit cards (Visa, Mastercard, American Express, Discover) and third-party payment processors (e.g., PayPal, Stripe). By providing payment details, you confirm that you are the authorized holder of the payment method and that sufficient funds/credit are available to cover the order total.

2.3 Payment Security

We do not store full payment information—all transactions are encrypted and processed securely by our trusted third-party payment partners (see our Privacy Policy for details). We will never ask you to share sensitive payment details (e.g., card CVV) via email or phone unless verifying a legitimate order issue.

3. Shipping and Delivery

3.1 Order Processing and Fulfillment

We aim to process and ship all orders within 1–3 business days of order confirmation (excluding weekends and holidays). Processing times may be extended during peak periods (e.g., sales, holidays) or due to unforeseen circumstances (e.g., inventory delays), and we will notify you of any significant delays via email.

3.2 Delivery Timeline

Once shipped, standard delivery takes 6–12 business days to reach your designated address. Delivery times are estimates and may vary slightly based on your location, customs procedures (for international shipments), or carrier delays. We do not offer 加急配送 (expedited shipping) at this time.

3.3 Global Free Shipping

We offer free standard shipping on all orders worldwide—no minimum purchase required. Shipping costs are fully covered by Betachic, and no additional fees will be added to your order total for delivery.

3.4 Shipping Address Changes

If you need to modify your shipping address after placing an order, please contact our customer service team at [email protected] within 24 hours of order confirmation. We cannot guarantee address changes once the order has been processed or shipped.

4. Returns and Refunds

4.1 Eligibility for Returns

You may return any unused, unworn, and undamaged Women’s Tops (with original tags and packaging intact) for a refund within 60 days of delivery. Items that are washed, altered, stained, or missing tags will not be accepted. Custom or personalized items (if offered in the future) are non-returnable unless defective.

4.2 How to Initiate a Return

To start a return:

Send an email to [email protected] with your order number, the item(s) you wish to return, and the reason for the return.
Our team will respond within 2 business days with a return authorization (RA) number and instructions for shipping the item(s) back to us.
Package the item(s) securely, include the RA number on the package, and ship it to the address provided in the RA email. Note: You are responsible for return shipping costs unless the item is defective or we made an error (e.g., wrong size/color).

4.3 Refund Processing

Once we receive and inspect your returned item(s) (typically 3–5 business days after delivery to our warehouse), we will initiate a refund to your original payment method. Refunds take 5–10 business days to appear in your account, depending on your bank or payment processor’s processing times.

4.4 Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item (e.g., wrong size, wrong style), please contact us at [email protected] within 7 days of delivery. Include photos of the item and packaging, and we will arrange for a free replacement or full refund (including return shipping costs, if applicable).

5. Order Cancellations

You may cancel an order only if it has not yet been processed or shipped. To cancel, email [email protected] with your order number and cancellation request. If the order has already been shipped, you will need to follow our return process (outlined in Section 4) once you receive the item.

We reserve the right to cancel orders at our discretion (e.g., for fraudulent activity, inventory issues, or pricing errors) and will issue a full refund for any canceled orders.

6. Product Availability and Sizing

6.1 Inventory

All items are subject to availability. We strive to keep our website inventory up-to-date, but occasionally, an item may be out of stock after an order is placed. If this occurs, we will notify you via email and offer a refund, replacement (if available), or backorder option (if applicable).

6.2 Sizing Information

We provide detailed sizing charts for all Women’s Tops on each product page. Sizing may vary slightly by style, so we recommend reviewing the chart before purchasing. If you have questions about sizing, contact our customer service team at [email protected] for guidance. We are not responsible for returns due to incorrect size selection unless we shipped the wrong size.

7. Limitation of Liability

To the maximum extent permitted by law, Betachic shall not be liable for any indirect, incidental, special, or consequential damages (e.g., lost profits, delayed use, or inconvenience) arising from your purchase, use, or inability to use our products or services. Our total liability for any claim related to your order shall not exceed the total amount you paid for the affected item(s).

This limitation does not apply to damages caused by our gross negligence, fraud, or failure to comply with legal obligations (e.g., product safety standards).

8. Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in laws, business practices, or shipping/payment policies. When we make changes, we will revise the “Last Updated” date at the top of this page and post the new Terms on our website. Your continued use of our site or placement of orders after changes are made constitutes acceptance of the updated Terms.

9. Contact Us

If you have questions, concerns, or requests regarding these Terms of Purchase, your order, or returns, please contact our customer service team at:

Email: [email protected]

Website: betachic.shop

We will respond to your inquiry within 2–3 business days.

— The Betachic Team